I’ve lost my keys
We open and assess whether to replace the cylinder: if the keys could be in the wrong hands, that’s the advice.
«I’ve lost my keys», «I left them inside», «the key is in from the inside»… these are the calls we get most. Each case has its solution, and almost all are faster than you imagine.
Door specialists
We open and assess whether to replace the cylinder: if the keys could be in the wrong hands, that’s the advice.
The classic slam. If only slammed shut, the opening is usually clean and fast, with nothing changed.
The inside key complicates using a copy, but there are specific techniques. Tell us beforehand: it changes the method.
Being without a key doesn’t always mean the same. The difficulty depends on whether the door is only slammed shut (the best case), has turns of the key, or has a key left in from the inside that blocks the cylinder.
So we ask you to tell us the case in detail by phone: it lets us arrive with the right technique and materials and give you an honest estimate of time and price.
A tilted window or an open back door can save you the visit. Never try to climb: no locksmith costs more than a fall.
Cards, wires and screwdrivers usually damage the cylinder and turn a clean opening into a lock replacement.
ID with the address, a contract or deeds, or a neighbour who knows you. We only open homes to those who prove legitimate access.
If the door is slammed shut, almost always. With turns of the key or a key from inside it depends on the cylinder and escutcheon. Explained in full at damage-free opening.
If the keys carried anything identifying you or could be with someone, yes. If they fell into the sea, you can decide calmly. We advise you without pressure on the spot.
Yes, it’s the heart of our 24-hour emergency service. The time affects the price and we tell you before setting off.
Call or message us on WhatsApp, tell us your case and your area, and we advise you before setting off.